Privacy Policy

GDPR is an opportunity to build a stronger data protection foundation for the benefit of all. UENI takes its obligations around data processing and security very seriously. We have a data protection core team comprised of senior members of the Legal, Data and Marketing teams, dedicated to ensuring that UENI is GDPR-compliant. For every new product development and enhancement to our service, we’re proactively applying the Data Protection by design principles.

This is the privacy policy for the UENI Platform (as defined in our Terms and Conditions) that we make available from time to time. The UENI Platform is owned and operated by UENI Limited (we, us and our). For the purposes of EU data protection laws, we are the data controller.

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the DPO at [email protected].

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

We are committed to protecting your privacy online. We appreciate that you do not want the information you provide to us to be distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have over it.

By using the UENI Platform, you consent to the collection and use of your personal information in accordance with this privacy policy. If you do not agree with the use of your personal information as set out in this privacy policy, or the Terms and Conditions, please do not use the UENI Platform.

We reserve the right to change this privacy policy from time to time. If we make material changes to this privacy policy, we will notify you by means of a prominent notice prior to the change becoming effective.

We do not collect any Special Categories of Personal Data about you, such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

We may record and monitor telephone calls for training and quality control purposes as well as to verify the details of any contract we may agree with you over the phone.

Your name, as well as any photo you submit for your profile, any services or any businesses that you book appointments with and any recommendations you make, can be publicly displayed as part of your profile. Appointments booked will also be publicly displayed on the applicable service provider's profile. You can make changes to some of your account information through Settings.

You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.